How to choose a home health care provider before relocating

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Relocating to Florida is a popular choice for those who are transitioning into receiving home health care, and it’s easy to see why. Mild winters, affordable housing, and no state income tax (including on retirement income) are just some of the reasons people choose to move to the Sunshine State for this stage of their lives.

If you have decided to move yourself or a loved one to Florida, and are in need of home health care services, the next step is finding the right agency. Relocating can be a stressful experience just in itself, and selecting an home health care provided beforehand will bring peace of mind and make the transition that much smoother. Just imagine how great it will feel when you settle into your new place, knowing your home health care provider has been with you every step of the way, and anticipating your arrival. Read on for some tips to keep in mind as you start your search.

Here at Synchrony, we pride ourselves on positive client interactions and making sure that prospective patients get all the information they request – but not every agency provides such a smooth onboarding process. Look out for red flags such as providers being dodgy when you ask questions or pressuring you to make commitments quickly. Choosing a home health care agency is a big decision, and you should do so on a timeline that makes sense for you, armed with all the information you need.

Lots of care providers can check the basic boxes of being able to administer medications or assist with daily tasks. What makes Synchrony’s high-quality care stand out is the staff’s ability to connect with their patients on a human level, and to demonstrate high levels of empathy and strong communication skills. A great provider knows how to cultivate a compassionate and trusting relationship, which is just as important as providing quality medical care. Our staff are well versed on the importance of positive and clear communication, understanding (and participating in) our patients’ interests, hobbies, and how they love to spend their day. (singing, playing bridge or chess, cooking, beauty tips, sharing stories about friends and family, nature and gardening, automotive interests – to name a few).

Identify you or your loved one’s needs

Home health care can mean a wide variety of things, so it’s helpful to take some time to think about what you or your loved one’s specific needs are. Will you need physical or occupational therapy? Do you need a provider with experience managing a certain condition, such as diabetes, dementia, or Alzheimer’s; physical, occupational, and speech therapy, medical social work, companion care, nursing care? Synchrony Home Health Care provides these services, and much more.

Once you understand the needs you would like a provider to meet, you will be in a better position to start your search. Some agencies only provide certain services, and a cursory search of their website could inform you that the scope of their work is too narrow for your requirements. Synchrony Home Health Care, have a wealth of experience providing many different types of care, and can personalize a plan to meet your specific needs.

Setting up an initial free consultation

After reflecting on your home health care needs, you should reach out via phone or email to schedule an initial free consultation. This first conversation is an opportunity to communicate your needs and ask any questions you may have. Synchrony staff will treat you like a priority from this point of contact onwards, not just when care begins.

This consultation is also a chance to hear directly from our staff about the scope of services we provide and our experience within different domains. At Synchrony, we offer a wide range of care, including physical, occupational, and speech therapy, medical social work, companion care, nursing care, and more. We also understand every patient’s needs are unique, so great care is taken to create individualized plans to help patients meet their short-term and long-term goals.

It likely will take a few conversations to iron out all the details of your home health care. We may ask you to obtain some information from your physician, and you will probably think of more questions as you get further along in the process of planning for relocation. We will be with you every step of the way as you navigate what can feel like a daunting process.

Go with your gut

At the end of the day, finding the right home health care provider is about finding good people. Your intuition, or that “gut feeling”, can help with this. How do you feel when speaking with the staff? Is there kindness, respect, and attentiveness in all your interactions?

Synchrony knows how critical this piece is, which is why there is a stringent selection process for our staff and an emphasis on comprehensive training. Synchrony staff understands patients to be whole, multi-faceted people, and alongside providing medical care, supports patients in cultivating their hobbies and interests.

Ready to explore home health care with Synchrony? Give us a call at (561) 559-1555 or email us at wecare@synchronyFL.com for a consultation. We care.

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